Symptoms & effects

Use the keywords below or use the search function here to identify the symptoms most commonly affected by the essences. You can also search for the desired effect.

Please note before ordering: Please scroll to the bottom of the screen and click on Shipping Info. This will help you choose the correct shipping.

Quick shipping note. If you buy ANY 120 ml size bottles, shipping starts at $18.

Purchased Insurance –

Replacement Protection Policy

PLEASE READ BEFORE PLACING AN ORDER

NOTE: An exception to the following information concerns the shipping of hydrolat (hydrosol) products to an area experiencing freezing temperatures at the time of shipment. We do not ship hydrolats under those conditions unless replacement is waived by the customer, even if you have purchased the shipping insurance detailed below.

Coverage Will Be Provided for the Following Types Of Loss:

*Leakage: The amount of oil lost will need to be documented by images provided by the recipient; we will, at our sole discretion, determine the amount of the loss and either replace the bottle with the same sized bottle, or replace the amount leaked, together with a new label, if needed, and a new secure dispenser cap. Postage to ship the replacement will be borne by us.

*Damage resulting in loss: The extent of the damage will need to be documented by images provided by the recipient. The damaged contents, as determined by us, will be replaced in full by us, and the postage to ship the replacement(s) will be borne by us.

*Lost or stolen packages: Packages lost by the carrier, if not covered by the carrier, will be replaced and shipped by us.

Due to the increase in lost, damaged and stolen packages, the replacement coverage must be purchased by the customer for us to work with you to replace orders, if necessary. If the customer does not purchase replacement coverage, we will not be responsible for replacement of product due to leakage, damage or loss.

Maximum coverage: $5,000 per package.

Cost of Coverage:

*Domestic: $1.25 per $100 value of order (before shipping); less than $100 value is $1.25. Any order value in between requires that the next $100 in coverage be purchased. For example, an order valued at $230 would require $300 worth of coverage ($3.75). The package may not be insured for less than the full value.

*International orders. $1.75 per $100 value of order (before shipping); less than $100 value is $1.75.

These increments continue until the maximum coverage of $5000 is reached. This is the same limit domestically and internationally.

If you choose No insurance – you assume the leakage, damage or lost package costs to replace your order.

Insurance applies to essential oils and hydrolat purchases only for your orders

If you choose to purchase insurance, you must reach out to John Odlum BEFORE placing your order.

If you have any questions or would like to add insurance to your order, please contact John directly BEFORE placing your order. Thank you!

Email: john@tru-elements.com

Phone: (860) 922-6846

IMPORTANT NOTICE ABOUT SELF-RESPONSIBILITY

The offering of medicinal-grade essences and related products, and any suggestions as to their use by Tru Elements/Wisdom of the Earth, are not to be construed as AMA or FDA approval or as treatment of disease. These are ancient remedies that have been handed down through many generations and many cultures, and their properties are well known and well-documented in the aromatherapy and herbal communities/literature. The basis for their use is self-responsibility. That is, by purchasing and/or using these essences and related products, you are accepting responsibility for their use and their outcomes. If you are under the care of a physician, you should inform him or her of your intention to use these natural remedies. Tru Elements and Wisdom of the Earth are not responsible for any misuse or unintended outcomes of the essences.